Our Team

Executive Management

Steve Aldrich

President
Chief Executive Officer
Contact Steve

Steve Aldrich

President
Chief Executive Officer
Phone: (603) 436-0009

Reports to the Board of Directors and has direct management responsibility for the operations of the company. Steve joined GSDC in March of 1993 as an Assistant Vice President and business development officer. Since 1993 he has served as Vice President / Business Development Officer, Senior Vice President Credit Manager, and Executive Vice President Chief Operating Officer. Steve has over 29 years of experience in all facets of the operations of the company.

Fred Palazzolo

Executive Vice President
Chief Operating Officer
Contact Fred

Fred Palazzolo

Executive Vice President
Chief Operating Officer
Phone: (603) 436-0009

Prior to joining GSDC Fred was a banking professional with over 18 years of commercial banking experience covering all aspects of commercial lending including; underwriting, credit, business development, and workout. Fred Joined GSDC in 2004 as Business Development Officer working in the New Hampshire and Massachusetts markets. In 2019 he was promoted to Senior Vice President/Chief Credit Officer. Fred now serves as Executive Vice President and Chief Operating Officer.

Senior Management

Pamela Bailey

Vice President
Chief Administrative Officer
Contact Pamela

Pamela Bailey

Vice President
Chief Administrative Officer
Phone: (603) 436-0009 Fax: (603) 436-5547

Pam joined GSDC in 1998 to serve as the portfolio manager. Pam has been responsible for many critical roles at GSDC in the last 25 years including Underwriter, Database Developer, IT Liaison, and Accounting Manager. In 2015, she was promoted to Vice President/Compliance Officer. Pam now serves as the Executive Administrator, managing all accounting and IT duties, as well as Compliance Officer, overseeing documentation of 504 loans to ensure they adhere to internal policies and SBA guidelines.

Robin LaPointe

Vice President
Compliance Officer
Contact Robin

Robin LaPointe

Vice President
Compliance Officer
Phone: (603) 436-0009 Fax: (603) 436-5547

Robin joined GSDC in 1999 as a loan servicing specialist after working in various capacities for two large commercial banks for over 10 years. Robin took over the role of Portfolio Manager and remained in this role until 2017 when she was promoted to Vice President/Closing Officer. Robin is now responsible for overseeing all GSDC 504 loans from approval through closing and funding of the debenture. Robin has been a NH resident all her life and enjoys working with small business owners to help them achieve their goals.

Carissa Murray

Vice President
Portfolio Manager
Contact Carissa

Carissa Murray

Vice President
Portfolio Manager
Phone: (603) 436-0009 x103 Fax: (603) 605-1050

Carissa joined GSDC in June 2001 as a loan servicing specialist after working as a Credit Analyst for a Fortune 500 company for over 8 years. In 2017, Carissa was promoted to Vice President/Portfolio Manager. She is responsible for managing GSDC’s staff of loan servicing specialists, approving all loan servicing actions, and monitoring the portfolio of over 2,100 504 and direct loans. Carissa has been a resident of New Hampshire all her life.

Business Development Officers

Sean E. Fitzgerald

Senior Vice President
New Hampshire
Contact Sean

Sean E. Fitzgerald

Senior Vice President
New Hampshire

P. O. Box 1491
Portsmouth, NH 03802

Phone: (603) 494-8169

Sean has extensive SBA and commercial lending experience. Sean joined GSDC as a Business Development Officer in 2013 and is responsible for the New Hampshire market. Prior to GSDC, he spent 19 years working as a commercial loan officer for two New Hampshire based community banks. Sean also serves his local community volunteering as Vice Chairman of the Cochecho Waterfront Development Advisory Committee. He has a bachelor’s degree from Keene State University and earned his MBA at the University of New Hampshire Whittemore School of Business.

Matt Collins

Vice President
Massachusetts
(Retired after 20 years with GSDC!)
About Matt

Matt Collins

Vice President
Massachusetts
(Retired after 20 years with GSDC!)

After almost 20 years with Granite State Development Corporation, Matt has retired as of 12/31/25. We are thankful for his years of service and wish him all the best in his well deserved retirement.

Please contact one of the following Massachusetts Business Development Officers for further assistance:

Barbara Arena

Barbara Arena

Vice President
Massachusetts

Email Barbara
Phone: (781) 294-2244
Fax: (781) 610-7307

 

Tracey Gaylord

Tracey Gaylord

Vice President
Massachusetts

Email Tracey
Phone: (413) 271-0099
Fax: (413) 622-0529

 

Brant Abraham

Vice President
Massachusetts

Email Brant
Phone: (508) 527-2728

Barbara Arena

Vice President
Massachusetts
Contact Barbara

Barbara Arena

Vice President
Massachusetts

131 Whitman Street
Hanson, MA 02341

Phone: (781) 294-2244 Fax: (781) 610-7307

Barbara has over 30 years of experience working with The U.S. Small Business Administration (SBA) Guaranty Lending Programs. Prior to joining GSDC in December of 2010 she was employed by CIT Small Business Lending for over 16 years. In 2019 Barbara was selected by the SBA as the Massachusetts Financial Services Champion of the year. Barbara is an active volunteer in the small business community. She serves as a board member for The New England Brokers Association as well as The Greater Boston Banker’s Association. Barbara is responsible for business development in Massachusetts.

Tracey Gaylord

Vice President
Massachusetts
Contact Tracey

Tracey Gaylord

Vice President
Massachusetts

P.O. Box 15
Granville, MA 01034

Phone: (413) 271-0099 Fax: (413) 622-0529

Tracey has over 30 years of commercial banking experience. Prior to joining GSDC in 2016, Tracey was Vice President of Business Development for Easthampton Savings Bank serving western Massachusetts. Prior to Easthampton Savings Bank, Tracey was the Regional Vice President of Union Bank of VT & NH where she was responsible for the management and leadership areas of business development.  Tracey is a graduate of the University of Vermont as well as the ABA Stonier Graduate School of Banking.

Paul Collins

Vice President
Maine
Contact Paul

Paul Collins

Vice President
Maine

217 Commercial Street
Suite 301
Portland, ME 04101

Phone: (207) 740-8659 Fax: (207) 221-1652

Paul has extensive commercial lending experience in the State of Maine. Paul was born in Vermont and moved to Maine where he now resides with his wife and 3 children. He earned a bachelor’s degree in business economics from the University of Maine Farmington and later earned his MBA from University of Maine Orono. Prior to joining GSDC in August of 2015 he was employed by Androscoggin Bank as a commercial lender/team leader. Paul is responsible for all business development in Maine.

Ethan Swain

Vice President
Vermont
Contact Ethan

Ethan Swain

Vice President
Vermont

46 South Main Street, Ste. 2
PO Box 754
Waterbury, VT 05676

Phone: (802) 535-6528

Ethan has extensive SBA and commercial lending experience. Since 2014 he has served the Vermont and Northern New Hampshire market for GSDC. Prior to GSDC Ethan worked as a commercial loan officer with Merchants Bank (now Community Bank NA) in Eastern Vermont. Prior to Merchants Bank Ethan was employed by Northern Community Investment Corporation where he was responsible for marketing, underwriting, and closing SBA guaranteed loans for small businesses. Ethan is a graduate of the University of Vermont.

Brant Abraham

Vice President
Massachusetts
Contact Brant

Brant Abraham

Vice President
Massachusetts
Phone: (508) 527-2728

Prior to joining GSDC in May of 2021, Brant spent 3 years with a Boston based investment management firm. He currently resides in Boston, MA and enjoys playing golf and cheering for the local Boston sports teams. He received a bachelor’s degree in finance from the University of Miami. Brant is responsible for business development in Massachusetts.

Compliance

Ting Pach

Senior Compliance Specialist Contact Ting

Ting Pach

Senior Compliance Specialist Phone: (603) 436-0009 Fax: (603) 436-5547

Pierre Durand

Compliance Specialist Contact Pierre

Pierre Durand

Compliance Specialist Phone: (603) 436-0009 Fax: (603) 436-5547

Underwriting

Lisa Mousseau

Credit Officer Contact Lisa

Lisa Mousseau

Credit Officer Phone: (603) 436-0009 x115 Fax: (603) 605-1050

Ashley McCarthy

Senior Credit/Environmental Specialist Contact Ashley

Ashley McCarthy

Senior Credit/Environmental Specialist Phone: (603) 436-0009 x113 Fax: (603) 605-1050

Kelly Dolan

504 Loan Underwriter Contact Kelly

Kelly Dolan

504 Loan Underwriter Phone: (603) 436-0009 x125 Fax: (603) 605-1050

Katie Dolan

504 Loan Underwriter Contact Katie

Katie Dolan

504 Loan Underwriter Phone: (603) 436-0009 x110 Fax: (603) 605-1050

Jake Aldrich

504 Loan Underwriter Contact Jake

Jake Aldrich

504 Loan Underwriter Phone: (603) 436-0009 x111 Fax: (603) 605-1050

Loan Servicing

Jackie St. Onge

Senior Loan Servicing Specialist Contact Jackie

Jackie St. Onge

Senior Loan Servicing Specialist Phone: (603) 436-0009 x112 Fax: (603) 605-1050

Cathy Picardo

Loan Servicing Specialist Contact Cathy

Cathy Picardo

Loan Servicing Specialist Phone: (603) 436-0009 x109 Fax: (603) 605-1050

Cierra Beane

Loan Servicing Specialist Contact Cierra

Cierra Beane

Loan Servicing Specialist Phone: (603) 436-0009 x118 Fax: (603) 605-1050

Drew Forsley

Loan Servicing & Insurance Specialist Contact Drew

Drew Forsley

Loan Servicing & Insurance Specialist Phone: (603) 436-0009

Stress Relief Specialists

Bandit

Breaktime Specialist

Luke

Assistant Breaktime Specialist

Chelsea

Boss's Pet (literally)

Cooper

Junior Pawject Manager

Finn

Chief Morale Officer

Frankie

Chief Trash Inspector

Hunter & Layla

Business Retrieval Officers

Lulu

Head of Snackurity

Maggie

Office Barkista

Martini

Happy Hour Manager

Milo

Director of Relaxation

Minnie

Chief Barketing Officer

May 2026 SBA 504 Interest Rates

(For loans authorized on or after 10/1/25.)
6.181% 25-Year Term
6.200% 20-Year Term
5.846% 10-Year Term