Our Team
Executive Management
Steve Aldrich
PresidentChief Executive Officer Email Steve Phone: (603) 436-0009
Reports to the Board of Directors and has direct management responsibility for the operations of the company. Steve joined GSDC in March of 1993 as an Assistant Vice President and business development officer. Since 1993 he has served as Vice President / Business Development Officer, Senior Vice President Credit Manager, and Executive Vice President Chief Operating Officer. Steve has over 29 years of experience in all facets of the operations of the company.
Fred Palazzolo
Executive Vice PresidentChief Operating Officer Email Fred Phone: (603) 436-0009
Prior to joining GSDC Fred was a banking professional with over 18 years of commercial banking experience covering all aspects of commercial lending including; underwriting, credit, business development, and workout. Fred Joined GSDC in 2004 as Business Development Officer working in the New Hampshire and Massachusetts markets. In 2019 he was promoted to Senior Vice President/Chief Credit Officer. Fred now serves as Executive Vice President and Chief Operating Officer.
Senior Management
Pamela Bailey
Vice PresidentChief Administrative Officer Email Pamela Phone: (603) 436-0009 Fax: (603) 436-5547
Pam joined GSDC in 1998 to serve as the portfolio manager. Pam has been responsible for many critical roles at GSDC in the last 25 years including Underwriter, Database Developer, IT Liaison, and Accounting Manager. In 2015, she was promoted to Vice President/Compliance Officer. Pam now serves as the Executive Administrator, managing all accounting and IT duties, as well as Compliance Officer, overseeing documentation of 504 loans to ensure they adhere to internal policies and SBA guidelines.
Robin LaPointe
Vice PresidentCompliance Officer Email Robin Phone: (603) 436-0009 Fax: (603) 436-5547
Robin joined GSDC in 1999 as a loan servicing specialist after working in various capacities for two large commercial banks for over 10 years. Robin took over the role of Portfolio Manager and remained in this role until 2017 when she was promoted to Vice President/Closing Officer. Robin is now responsible for overseeing all GSDC 504 loans from approval through closing and funding of the debenture. Robin has been a NH resident all her life and enjoys working with small business owners to help them achieve their goals.
Carissa Murray
Vice PresidentPortfolio Manager Email Carissa Phone: (603) 436-0009 x103 Fax: (603) 605-1050
Carissa joined GSDC in June 2001 as a loan servicing specialist after working as a Credit Analyst for a Fortune 500 company for over 8 years. In 2017, Carissa was promoted to Vice President/Portfolio Manager. She is responsible for managing GSDC’s staff of loan servicing specialists, approving all loan servicing actions, and monitoring the portfolio of over 2,100 504 and direct loans. Carissa has been a resident of New Hampshire all her life.
Business Development Officers
Sean E. Fitzgerald
Senior Vice PresidentNew Hampshire
P. O. Box 1491
Portsmouth, NH 03802
Sean has extensive SBA and commercial lending experience. Sean joined GSDC as a Business Development Officer in 2013 and is responsible for the New Hampshire market. Prior to GSDC, he spent 19 years working as a commercial loan officer for two New Hampshire based community banks. Sean also serves his local community volunteering as Vice Chairman of the Cochecho Waterfront Development Advisory Committee. He has a bachelor’s degree from Keene State University and earned his MBA at the University of New Hampshire Whittemore School of Business.
Matt Collins
Vice PresidentMassachusetts
(Retired after 20 years with GSDC!) Email Matt
After almost 20 years with Granite State Development Corporation, Matt has retired as of 12/31/25. We are thankful for his years of service and wish him all the best in his well deserved retirement.
Please contact one of the following Massachusetts Business Development Officers for further assistance:

Barbara Arena
Vice President
Massachusetts
Email Barbara
Phone: (781) 294-2244
Fax: (781) 610-7307
Tracey Gaylord
Vice President
Massachusetts
Email Tracey
Phone: (413) 271-0099
Fax: (413) 622-0529

Brant Abraham
Vice President
Massachusetts
Email Brant
Phone: (508) 527-2728
Barbara Arena
Vice PresidentMassachusetts
131 Whitman Street
Hanson, MA 02341
Barbara has over 30 years of experience working with The U.S. Small Business Administration (SBA) Guaranty Lending Programs. Prior to joining GSDC in December of 2010 she was employed by CIT Small Business Lending for over 16 years. In 2019 Barbara was selected by the SBA as the Massachusetts Financial Services Champion of the year. Barbara is an active volunteer in the small business community. She serves as a board member for The New England Brokers Association as well as The Greater Boston Banker’s Association. Barbara is responsible for business development in Massachusetts.
Tracey Gaylord
Vice PresidentMassachusetts
P.O. Box 15
Granville, MA 01034
Tracey has over 30 years of commercial banking experience. Prior to joining GSDC in 2016, Tracey was Vice President of Business Development for Easthampton Savings Bank serving western Massachusetts. Prior to Easthampton Savings Bank, Tracey was the Regional Vice President of Union Bank of VT & NH where she was responsible for the management and leadership areas of business development. Tracey is a graduate of the University of Vermont as well as the ABA Stonier Graduate School of Banking.
Paul Collins
Vice PresidentMaine
217 Commercial Street
Suite 301
Portland, ME 04101
Paul has extensive commercial lending experience in the State of Maine. Paul was born in Vermont and moved to Maine where he now resides with his wife and 3 children. He earned a bachelor’s degree in business economics from the University of Maine Farmington and later earned his MBA from University of Maine Orono. Prior to joining GSDC in August of 2015 he was employed by Androscoggin Bank as a commercial lender/team leader. Paul is responsible for all business development in Maine.
Ethan Swain
Vice PresidentVermont
46 South Main Street, Ste. 2
PO Box 754
Waterbury, VT 05676
Ethan has extensive SBA and commercial lending experience. Since 2014 he has served the Vermont and Northern New Hampshire market for GSDC. Prior to GSDC Ethan worked as a commercial loan officer with Merchants Bank (now Community Bank NA) in Eastern Vermont. Prior to Merchants Bank Ethan was employed by Northern Community Investment Corporation where he was responsible for marketing, underwriting, and closing SBA guaranteed loans for small businesses. Ethan is a graduate of the University of Vermont.
Brant Abraham
Vice PresidentMassachusetts Email Brant Phone: (508) 527-2728
Prior to joining GSDC in May of 2021, Brant spent 3 years with a Boston based investment management firm. He currently resides in Boston, MA and enjoys playing golf and cheering for the local Boston sports teams. He received a bachelor’s degree in finance from the University of Miami. Brant is responsible for business development in Massachusetts.
